Privacy Policy

Last Updated: January 10, 2025

Flora Realty (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, services, or any associated digital platforms. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Full name
Contact details (email address, phone number, physical address)
Identification documents (if required for legal purposes)
Financial details for transactions (e.g., payments or reservations)

b. Non-Personal Information

Browser type, device information, and operating system
IP address and location
Cookies and tracking technologies for website analytics
Usage data, such as pages visited and time spent on the site

c. Sensitive Personal Data
In some cases, we may collect sensitive personal data, such as identity documents, in compliance with UAE laws and regulations.

2. How We Use Your Information

We use your information for the following purposes:

To provide and improve our services
To communicate with you regarding inquiries, projects, and updates
To process transactions and payments
To personalize your experience on our website
To comply with UAE laws and regulatory requirements
For marketing purposes (with your consent)

3. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and collect information about website usage. You can adjust your browser settings to reject cookies, but this may affect the functionality of our site.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data:

With service providers and partners to assist in delivering our services
With government authorities if required by UAE law
During business transfers, such as mergers or acquisitions

All data shared is handled with strict confidentiality and in compliance with UAE Data Protection Regulations.

5. Data Protection and Security

We implement robust technical and organizational measures to protect your data from unauthorized access, alteration, or loss. However, no system is completely secure, and we cannot guarantee absolute data security.

6. Your Rights

As a user, you have the following rights under UAE privacy laws:

Access your personal information
Request correction or deletion of your data
Withdraw consent for data processing (where applicable)
Lodge a complaint with the relevant UAE data protection authority

To exercise these rights, please contact us using the information below.

7. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We recommend reviewing their privacy policies.

9. International Data Transfers

If you are accessing our website outside the UAE, please note that your information may be transferred and stored in the UAE, subject to local laws and regulations.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the “Last Updated” date.